Server Migration, 16 May 2024

UPDATE Thursday May 16, 4pm: The computer system migration appears to have gone well. Thank you for your patience.

At this point:

The Library Catalogue is working, but may not have up-to-date information.

Library card public computer access should be working as normal.

All eResources are currently up and running except for LinkedIn Learning, Creative Bug and Australian Art Sales Digest

The Library computer system is moving to a new server. To do this, the system will be down from 8pm on Wednesday 15 May, through all day Thursday 16 May. All going well, the system will be back up on Friday 17 May.

This means:

Most of Central Library will be closed on May 16, as there’s no good way to handle the volume of issues at that location. Ground Floor and Mezzanine Floor will be open for computer use, and for activities which were already planned for that day,

Community Libraries will be open on May 16, but will only be able to issue items using a backup system. Please be patient with staff as they do their best with limited means!

It also means that during the downtime:
– You can expect all digital resources including Libby, Kanopy, Press Reader, etc. to be unavailable
– The Library catalogue and your library account will be unavailable
– The Library app will be unavailable

Returns bins are open as normal – yay!

Check back here for updates.