Tips for using ‘My Account’

While the Library app is unavailable, here’s a reminder of some things you can do by logging into My Account on the City Library’s online catalogue.

When you’re logged in, you can search for items, and it’s free to place holds on them. Once you receive a message to say an item is available, you have 10 days to pick it up.

Here are few other hold-related things you might find useful:

Going on holiday or have a long wish list? You can ‘suspend holds’ so that they don’t arrive while you’re away.

If you don’t want to place a hold, but simply want to keep track of cool things you’ve spotted, try using My Lists. You can have several different lists with different themes, and then easily go back to place holds later if you desire.

If you no longer require a hold, you can cancel it. (Unless you’ve already been notified it’s available, in which case please contact the Library to cancel it for you.) Cancelling an unwanted hold speeds the process up for other people in the queue.

Did you know the system keeps a history of two years’ worth of titles you’ve borrowed? Look for ‘Checkout History’ in the Checkouts tab. You can use this literary time machine to travel back through all the cool books you’ve read!

While we wait for a replacement library app, you can still do all this via My Account. Save it as a short cut on your computer or device for quick access.